Expert Guidance

Learn from industry professionals with years of experience in quality management.

Practical Strategies

Discover practical techniques and strategies to implement quality processes effectively.

Interactive Learning

Engage in interactive lessons and activities to deepen your understanding of quality management.

About the Course

In this course, you will gain valuable insights into managing quality and exceeding customer expectations. We address common challenges faced in quality management and provide practical solutions to enhance your project outcomes. Our expert instructors will guide you through a comprehensive curriculum designed to equip you with the skills needed to succeed in quality management roles. Take the first step towards mastering quality management and enroll today!

Meet Your Instructor

Hi, I'm [Your Name], and I'm thrilled to share my expertise in quality management with you. With over [Number] years of experience in the field, I understand the challenges professionals face when managing quality. My goal is to empower you with the knowledge and skills to excel in quality management roles. Let's embark on this learning journey together!

Curriculum

8 Chapters · 33 Lessons

  1. 1

    Managing Quality Introduction

    1. (Included in full purchase)

      Table of Contents

    2. (Included in full purchase)

      Managing Quality Introduction

  2. 2

    Quality Management Today

    1. (Included in full purchase)

      Quality Management Today

    2. (Included in full purchase)

      Historical vs Modern Approaches

    3. (Included in full purchase)

      Six Sigma & TQM

    4. (Included in full purchase)

      Self-Assessment

  3. 3

    Performance and Conformance

    1. (Included in full purchase)

      Performance and Conformance Quality

    2. (Included in full purchase)

      Target Levels of Performance Qualities

  4. 4

    Dimensions of Quality

    1. (Included in full purchase)

      Dimensions of Quality Part 1

    2. (Included in full purchase)

      Dimensions of Quality Part 2

    3. (Included in full purchase)

      Emphasize a Few Key Dimensions

    4. (Included in full purchase)

      Amazon Quality Dimensions

    5. (Included in full purchase)

      Self-Assessment

  5. 5

    Achieving Quality

    1. (Included in full purchase)

      Achieving Quality

    2. (Included in full purchase)

      Managing Conformance Quality

  6. 6

    Costs of Quality

    1. (Included in full purchase)

      Cost Categories

    2. (Included in full purchase)

      Prevention Costs

    3. (Included in full purchase)

      Appraisal Costs

    4. (Included in full purchase)

      Internal Failure Costs

    5. (Included in full purchase)

      External Failure Costs

    6. (Included in full purchase)

      Juran's Categories of Quality Costs

    7. (Included in full purchase)

      Impact on Production & Supply Chain

    8. (Included in full purchase)

      Failure Costs, Microprocessor

    9. (Included in full purchase)

      Failure Costs, Agriculture

    10. (Included in full purchase)

      Self-Assessment

  7. 7

    Optimizing the Costs of Quality

    1. (Included in full purchase)

      Return on Quality

    2. (Included in full purchase)

      Quality versus Cost

    3. (Included in full purchase)

      Goal of "Zero Defects"

    4. (Included in full purchase)

      Quality versus Speed

    5. (Included in full purchase)

      Costs of Quality in the Film Industry

  8. 8

    Summary

    1. (Included in full purchase)

      Key Terms

    2. (Included in full purchase)

      Course Summary

    3. (Included in full purchase)

      Final Assessment

What People Are Saying

Discover how our course is transforming the way professionals approach quality management.

”
Text-only testimonials are quick to scan and can highlight the value of your product at a glance.
Jessica L.

Las Vegas, NV

The combination of text and imagery make the testimonial feel more personal and credible.
Ashley T.

Working mom

”
Finally, a handbook that makes photography feel simple! It covers everything from camera settings to post-processing in a way that actually makes sense.
Anna W.

Amateur photographer

Ready to Elevate Your Quality Management Skills?

Take the next step towards mastering quality management and enroll in our course today!

Enroll Now